Please contact customer service at 1-888-334-2632 for more information on returning an item.
You can also send us an email to sales@NationsStarterAlternator.com
Refund/Return Policy:
Original sales receipt MUST accompany
returns.
We accept returns for exchange or
refund minus 30 calendar days after delivery of the product. Shipping charges are not refundable. Items
must be in "new, unaltered and unused condition". Definition of new,
unaltered and unused condition is:
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of
item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 30 days if you intend to return ANY item back to our store.
Items
returned to us AFTER 30 days and WITHOUT contacting us will NOT be
refunded.
There are no returns on electrical items, contacts, plungers, or repair kits.
Customer is responsible for all shipping
costs if seller is not at fault.
If you have any questions, contact us at 888-334-2632
Send returns to the following address:
Nations Starter & Alternator 2210 A Broadway Cape Girardeau MO 63701