How do I return an item?

Here at Nations, we want our customers to have the BEST and EASIEST experience when shopping on our site. Below are the details on our Return Policy. If you should have any questions, please call us directly at 888-334-2632.

Refund/Return Policy:

Original sales receipt MUST accompany returns.

We accept returns for exchange or refund minus 30 calendar days after delivery of the product. Shipping charges are not refundable. If your purchase was eligible for Free Shipping, the shipping cost will be deducted from your credit or refund. Items must be in "new, unaltered and unused condition."

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items

returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.

There are no returns on electrical items, contacts, plungers, or repair kits.

If you have any questions, contact us at 888-334-2632

Send returns to the following address:

Nations Starter & Alternator
2210-A Kingsway Drive
Cape Girardeau MO 63701